DoorDash’s business model encourages speed. That means:

• Drivers rush between pickups
  
• Riders speed on e-bikes and scooters
  
• Drivers make sudden or illegal stops
  
• Delivery workers rely heavily on GPS
  
• Tight delivery windows create pressure
  
• Many deliveries occur late at night
  

These conditions create high accident rates involving:

• Cars
  
• Bikes
  
• E-bikes
  
• Scooters
  
• Pedestrians
  
• Residents accepting deliveries
  

DoorDash classifies drivers as independent contractors, but California law still requires the company to provide insurance coverage during active delivery periods.

DoorDash provides separate coverage based on what the driver was doing at the time of the incident.

1. Driver Is Offline (App Off)

Only personal auto insurance applies.

2. Driver Is Online but Has Not Accepted a Delivery

DoorDash provides contingent liability coverage IF the driver’s own insurance denies coverage:

• $50,000 bodily injury per person
  
• $100,000 bodily injury per accident
  
• $25,000 property damage
  

3. Active Delivery (On Way to Pickup or Drop-Off)

DoorDash provides $1,000,000 commercial liability insurance, which covers:

• Car accidents
  
• Pedestrian injuries
  
• Bicycle collisions
  
• E-bike accidents involving vehicles
  
• Injuries occurring during delivery on property
  

This is where most serious claims happen.

4. E-Bike, Bicycle & Scooter Deliveries

DoorDash does not automatically cover injuries caused solely by bicycles or scooters unless:

• A motor vehicle was involved, or
  
• A third party was negligent
  

This creates complex multi-party claims that BLG handles regularly.

DoorDash drivers cause accidents when they:

• Speed to meet delivery goals
  
• Drive distracted using the app
  
• Block lanes or bike lanes
  
• Pull into intersections abruptly
  
• Make illegal U-turns
  
• Drive fatigued late at night
  

Common injuries include:

• Neck and back injuries
  
• Herniated discs
  
• Broken bones
  
• Concussions
  
• Spinal trauma
  
• Facial injuries
  
• Hand, wrist, and knee injuries
  

DoorDash’s $1,000,000 liability policy often applies, making these high-value cases compared to standard auto claims.

DoorDash drivers frequently injure pedestrians when they:

• Pull into crosswalks
  
• Speed in residential neighborhoods
  
• Deliver at night without proper visibility
  
• Make unsafe left turns
  
• Rush into apartment complexes
  
• Block sidewalks during drop-offs
  

Pedestrian injuries tend to be severe, often involving:

• Fractures
  
• Brain injuries
  
• Spinal injuries
  
• Permanent disability
  
• Wrongful death
  

DoorDash’s commercial insurance generally applies to these incidents.

Delivery riders using bikes or scooters commonly cause accidents because they:

• Ride on sidewalks
  
• Speed in bike lanes
  
• Ignore stop signs
  
• Ride the wrong direction
  
• Lack lights at night
  
• Fail to yield to pedestrians
  

BLG represents:

• Pedestrians hit by DoorDash bikes
  
• Drivers hit by DoorDash riders
  
• Riders injured by defective equipment
  
• Riders injured due to unsafe delivery premises
  

We also evaluate claims for defective e-bike batteries and sudden brake failures, which fall under product liability.

DoorDash has documented incidents involving:

• Sexual touching or harassment
  
• Drivers entering homes
  
• Threatening behavior
  
• Physical assault
  
• Attempted sexual assault
  
• Harassment during late-night deliveries
  

Victims may pursue claims for:

• Negligent hiring
  
• Negligent supervision
  
• Failure to screen criminal history
  
• Failure to respond to prior complaints
  
• Negligent security
  
• Failure to warn customers
  

BLG aggressively pursues damages for:

• Emotional trauma
  
• Therapy and counseling
  
• PTSD
  
• Physical injuries
  
• Life-long psychological harm

DoorDash-related fatalities may involve:

• High-speed car crashes
  
• E-bike collisions in traffic
  
• Pedestrian impact
  
• Nighttime accidents
  
• Driver intoxication
  
• Delivery-related assaults
  
• Apartment stairwell or property hazards
  

Families may recover:

• Funeral/burial expenses
  
• Loss of financial support
  
• Loss of household services
  
• Loss of companionship
  
• Emotional suffering
  
• Survival action damages
  

Wrongful death cases require fast evidence preservation, including DoorDash app logs and GPS data.

BLG uses multiple legal theories, including:

1. Negligence (CACI 400 / 401)

Driver or rider failed to use reasonable care.

2. Vicarious Liability

DoorDash may be liable even if the driver is a contractor.

3. Negligent Hiring / Supervision (CACI 426 / 427)

DoorDash failed to screen or monitor the driver.

4. Product Liability (CACI 1200 series)

Defective e-bikes, scooters, or delivery equipment.

5. Premises Liability (CACI 1000 series)

Injuries during delivery at unsafe complexes or properties.

6. Negligent Security

For criminal assaults and unsafe delivery protocols.

We gather:

• App delivery logs
  
• GPS route & speed data
  
• Background checks
  
• Prior safety complaints
  
• Phone records
  
• Security footage
  
• Doorbell camera footage
  
• Apartment/restaurant logs
  
• Police reports
  
• 911 calls
  
• Witness statements
  

DoorDash rarely releases this voluntarily — BLG uses subpoenas and preservation letters.

Victims may recover:

• Past & future medical bills
  
• Lost wages
  
• Future earning impairment
  
• Pain and suffering
  
• Emotional distress
  
• Therapy & psychological treatment
  
• Scarring or disfigurement
  
• Property damage
  
• Wrongful death damages
  

The presence of a commercial policy often results in significantly higher settlements.